Apple has a good idea with the iTunes Music Store. Giving a person the option to buy a single track for $.99 allows people to customize their music selection and do so legally. Apple also has it right by not enabling digital rights management (DRM) on each track. The biggest disadvantage (currently) is that it is only available on the Mac platform. Okay, that’s only a disadvantage to non-Mac users, like myself.
So, when a company like buymusic.com pops up offering the equivalent for the Windows world, I get excited. I went over to the music site and searched around. I decided to buy one Oingo Boingo album and the single Christina Aguilera song I like for a total of $10.98. Overall, buymusic.com offered a good mainstream selection of tunes and at a reasonable price.
Then I got to the three biggest disadvantages of the site (ignoring the fact that they only allow Internet Explorer into their site and support only Windows). First, each track is encoded in WMA with DRM. I despise DRM, mostly because I think it eliminates fair use. It also becomes a useless protection device with a few short steps. Second, they have you sign a long contract that basically says you are only allowed to listen to the songs on approved devices, again a meaningless protection. Second, you can only download individual tracks, not entire albums. So, even though I bought the Oingo Boingo album, I had to download 30 tracks (it was a 2 CD set). This was just downright annoying and time consuming. The third problem with the service is that of the 31 tracks I got, 6 of the tracks didn’t work. I could not burn them to a CD and if I tried to play them, I would be prompted with a message to enter my user name and password, after which it would say I didn’t have a license to download the tracks. buymusic.com tech support has escalated it to their second level support automatically, but I haven’t heard back from them. Over all, I’m a disappointed by the service and probably won’t be buying from them again.
As for their DRM method, it’s pretty much a joke. Given that buymusic.com allows a person to burn the music to CD, there is absolutely nothing preventing someone from re-encoding that CD into an MP3 or OGG format. Yes, a person has to sign a contract when they buy the music from buymusic.com that says that you won’t do so, but people essentially sign a contact that says they won’t port the tracks on the net when they buy a CD from the store. It doesn’t stop pirates and neither will buymusic.com’s protection. There will always be people who steal music and services like this only hamper those of us who don’t.
Update: I recieved an e-mail today (Jul 25th) from buymusic.com. They are going to refund me $5.94. Not the best solution (I’d rather have the tracks), but at least they responded with an option.