I was working on my Mac Mini and I had a realization. The Mac isn’t about innovation. It’s about making a device work exactly the way Apple thinks people should work. That’s not necessarily a bad thing. It’s exactly like Sony or Pioneer, engineering a device to perform a function. The Mac is a consumer device that doesn’t take many chances. It takes an established technology and makes it the best it can as long as it fits the Apple paradigm.
I like the Mac. I do. But I just can’t do as much with it as I can with a Windows or Linux box. With those, you can get down the nitty-gritty and get a bit dirty. Working with a Mac is like working with a Cadillac. It’s safe and reliable, just not that interesting to play with.
I will admit, it’s pretty. And it does help get stuff done, assuming you subscribe to the Apple model. But it you try to veer to far from that model, the Mac falls behind. The problem isn’t that the hardware is bad or the software is inherently flawed. Both are fine pieces of work. The problem is that Apple does everything for the user. Need a mail application, use Mail. If you need a web browser, Safari. Calendaring, iCal. Again, they are fine applications, workable in that Apple way, but they don’t entice the user to make better alternatives. WIth Windows or Linux, the built in applications are lacking and the user base wide enough to foster an environment of opportunity for something better. The Apple user just doesn’t have incentive to make a better application because Apple has done just well enough to satisfy the basic needs. iTunes is a perfect example. Before it’s inception, there was a market for Apple MP3 player. After it appeared, the market disappeared. iTunes is good enough to satisfy the majority of users who don’t realize that there could be something better.
I was watching Steve Jobs give his Keynote, talking about the features of Tiger. RSS, iChat AV, Automator, he talked about them as if they were innovative technologies that defied the laws of computing. And people applauded. They screamed in excitement as he pulled up an RSS feed as if it were some new magical world never seen before.
And I wondered if they had. Had the Apple community become so dependent on Apple that innovation, that interesting technologies needed to be developed by Apple for the Mac community to adopt them? In the Windows world, no one applauded the introduction of Windows Media Player. No one screamed in excitement when Windows Messenger was revealed. There was always a sense of “about time” or “application X” does that so much better.
So why do Windows people act so jaded? In part I think it’s because Microsoft, like Apple, isn’t that innovative. They move slowly into new technologies, only taking the minimal amount of risk. As a result, the users of the Microsoft OSs are forced to take the big risks, to develop the technologies that they need. I don’t see that with Apple (Quicksilver being an exception). Instead I see responses to questions like “why would you want to do that” or “I let iTunes handle all my sorting”. It’s a dependency that breeds complacency. The innovative, think different mentality of 1984 has vanished to one of paradigms and tunnel vision fosters by Apple.
So is all bad with the Mac? No, not at all. It’s built on Unix. Powered by the most powerful OS developed. It is attracting scores of jaded Linux hacker tired of living in a world of a “just working” operating systems. The Mac Mini is pulling in hundreds of Switchers from the Windows world who are tired of a “it works, just not well” technology called XP or 98. This influx of users inevitably leads to a diversification of thought. The Apple way will give way to the User way. Think different will soon be coupled with ‘from Apple’. People will innovate and expand the OS. It will drive the hard-core cult of Mac zealots to gafaw at the user who dares not to think the Apple way. Maybe these new users will cause Apple to think different.
So I’ve been using my Mac Mini since I got it back in January. Overall, it’s okay. I’ve had to hard restart it about 5 or 6 times (maybe result of uControl). I can’t run that many applications simultaneously (even with 512mob of memory) or push an application to hard (like opening 20 tabs in Firefox) risking system slowdown. Most of my complaints are on usability. I’ve tried not to let my experience in the WIndows/Linux world bias me towards particular way (though Home and End buttons should go to the beginning and end of a line, dammit!), so my complaints are more on the “why did they do that” concept.
First off, the Dock. This is a wholly great idea with a poor implementation. First off, the shape is never good. It leaves space on either side of it as if the user is going to use it some how. The more applications I run, the bigger the bar gets. But there is still that wasted, unused space on the sides. Maybe when Tiger comes out the Dashboard technology can be used to put something useful on either side.
Next up is the inability of the Mac to close some applications. I occasionally download quicktime files to watch. When I open them, up pops Quicktime. I watch the clip and click the red button on the Mac. But Quicktime doesn’t close. Wait, I’m sorry, it doesn’t exit. The window closes, but the Quicktime icon is still sitting in my Dock, taking up space. Why? Am I going to really use Quicktime again, or Preview, textedit, or any of a dozen 1-shot apps that I might open up in a day. Probably not. Apple is trying to save time opening an app by storing part of it in memory (though I wonder if it actually is keeping the app up or if it’s just remembering your most recently used applications), but users are going to occasionally open up an image or file that doesn’t need to have it’s handler sitting in the task bar and in order to close it, the user will need to take and additional step.
One of the things I loathed about Linux is having to eject a USB drive. Mac has the same problem. It seems completely unintuitive to have to drag a mounted drive to the Trash Can before I can take it off my system. I want to drag those documents from my home folder to a USB key then grab the USB key and stick it in my pocket. I don’t want to have to remember to Eject it first in order to have usable files. More importantly I shouldn’t have to. It’s a computer, it should be smart enough to not require me to do so.
The built in mail app works. The only complaint I have is that hitting the delete button will delete the current message and then highlight the previous. This just seems wrong. I’ve already read the previous message (hence it being the previous), go to the next message.
And what is up with the Drawer on so many applications? Is this really a more usable concept? It seems like it’s an add on to an application instead of being part of it.
So was there anything I liked about OSX? One word, Quicksilver.
Quicksilver amazed me when I discovered it. This little search app integrates so well into the OS and I can’t think of an equivalent in the Windows or Linux world. My fear, though, will be that Apple will ‘innovate’ it away with the introduction of Spotlight in Tiger. Will there be a need for a potentially better application like Quicksilver if Spotlight works just well enough to satisfy the Mac community?
I love the integrated address book. Finally an OS integrated address book that provides such innovative fields as Birthday or Anniversary. I’m not exactly sure why other OSs haven’t done this before.
Despite my gripes about the Dock, I will admit it has beautiful icons. All of OSX is just amazing to look at, with amazing coloring and representations.
I’ve wanted a Mac for a while. Actually I wanted the OS and would have been very happy if Apple had decided to port it to x86 hardware. Like most software out there (MS Solitaire being the only perfect software ever created), the OS has it’s quirks. I’m looking forward to Tiger but I’m afraid that as Apple continues to Innovate it’s operating systems, it will innovate the the OS out of anything interesting or useful. Time will tell.